COMMON.CLOSE

How am I able to place an order?

After you’ve discovered an item you'd like to purchase, click on the order button. Make sure you follow after the guidelines on the order page. In the event that you are requesting more than one item, please utilize our “add to cart” feature. In-stock goods are usually sent 2 business days after we get the ordering request.

What service do you use to process orders?

All orders requested on our site are handled and carried out through an approved Visa, MasterCard and American Express procedure. At the point of offering the card information for a sale, if it has not expired and is valid, it will be pre-approved and charged when the processing is carried out.

What types of payment do you acknowledge?

We acknowledge and accept an extensive variety of payments including: Visa, MasterCard, American Express and any other credit or debit card accepted by our processing payment provider.

What are the costs of shipping?

We provide you with free shipping on all orders over $100 to all the lower 48 states in the U.S.

Do you charge sales tax?

Yes, but only in California. Let us explain, we are sales tax-free for 51 out of 52 US States and Territories. California in which we are required to collect sales tax for because we either have a physical location, dropshipper, or nexus located in here. Taxes will vary fromwhere county, and district where you live.

What about other states sales tax?

We are 100% sales tax-free for all states other than California.

What is a Easy-Spot luggage?
What is the material used for the Route 66 collection?

Tapestry. Our Route 66 travel accessories collection, where tapestry material intertwines artistry

and durability. Each piece is meticulously crafted, weaving history and style into every thread.

Our choice of tapestry boasts a harmonious blend of softness and resilience, ensuring your

accessories stand the test of time while exuding a vintage charm. Whether it's the rugged

landscapes or the iconic motifs, our tapestry captures the essence of Route 66, promising not

just possessions, but cherished companions for the road ahead. Elevate your travel experience

with accessories that embody the spirit of adventure.     

Would you be able to ship to a P.O. Box/APO address?

As of now, goods ordered can't be shipped to P.O. boxes and/or APO/FPO.

When will you be able to process the order(s) I requested?

After we’ve successfully received your payment for the item(s) you ordered you will get an email confirming your payment after you have made a purchase. Next, your order request will be processed and forwarded out to our storehouse after the transaction is complete.

When will you contact me to confirm my order requested?

If the product and/or item you requested has alternatives that weren’t outlined when making an order prior to shipping your order, a customer service agent from Great AmericanLuggage.com will email you the specifics of your order and estimated time for delivery. Additionally, all normal orders will always receive a confirmation email once your order ships. Please be sure to check your inbox or spam folder when checking for email receipt.

When will I be reached with regarding the delivery time?

24 hours after the product and/or item you requested has shipped, we will email you with your shipping details. This gives you the opportunity to effectively track the day by day progress of your order from our facility to your door step. 

What do I do if my goods are harmed, damaged or faulty upon delivery?

We highly recommend that you thoroughly check the packaging of your item(s) when they arrive, if you sense any damage you ought to make note of it when signing the delivery form. On the off chance that your item(s) do arrived faulty or damaged, please send photographs to support@greatamericanluggage.com immediately (same day) and we will get in touch with you at the earliest opportunity to help you with an exchange.

How do I return a product?

If you happen to be unsatisfied with your purchased product(s) for any reason (other than a defective product), you can return it within 30 days upon the receiving of your item. Orders returned are charged based on the restocking fee that is equivalent to 38% of the cost of your order. You (the customer) are liable for any cargo return costs for BOTH directions (from the facility it was ordered from to you, and back to the stockroom). The total cost of purchase price minus these fee charges and expenses will then be refunded or sent back to you when the facility processes your product(s) (item must be returned within 30 days, new, unused, and in original packaging). Refunds will only be provided to the same credit card that you utilized when putting in your order.


Please we advise that you quantify the vital space needed for your item before buying! Following our 30 day policy, we will help assist in a return only IF the product is harmed, faulty or damaged and still under manufacturer's guarantee or manufacturer's warranty. The manufacturer's guarantees and manufacturer's warranty differ from 1-3 years depending on the organization.